DES MOINES, Iowa —The Iowa Department of Human Services said Friday that Iowans who have applied through the federal health care portal should reapply using the websites or call center.
Officials said they were notified by federal officials that there would be an additional delay in getting needed information needed to process Iowan’s applications from HealthCare.gov.
“We are working hard to ensure that Iowans who applied through HealthCare.gov will be enrolled in health coverage. We are encouraging Iowans who applied at the federal portal to reapply through our state website and call center,” said DHS Director Charles M. Palmer. “We will make every effort to process applications in a timely manner so that these Iowans can have certainty about their health care coverage.”
DHS said it is sending emails and letters to the nearly 16,000 Iowans whose applications are held at the federal hub.
Iowans should reapply through the state website at dhsservices.iowa.gov or by calling 1-855-889-7985.
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